Refund Policy

At LisT MiT, we aim to provide a reliable and valuable platform experience. This Refund Policy outlines the conditions under which refunds may be issued.

1. Subscription Refunds

If you are not satisfied with your subscription, you may request a refund within 7 days of the initial purchase, provided that platform usage has been minimal.

2. Credit Usage

LisT MiT operates on a credit-based system. Credits are used to access platform features such as data enrichment, AI analysis, and CRM-related actions. Once credits have been substantially used, refunds may not be available.

3. Billing Errors

If you experience duplicate charges or billing errors, please contact us within 7 days. Verified issues will be eligible for a full refund.

4. Service Issues

In cases of technical issues that significantly affect access to the platform, we may offer partial refunds or service credits at our discretion.

5. Non-Refundable Cases

Refunds may not be granted in cases of misuse of the platform, violation of Terms of Service, or significant consumption of credits.

6. Subscription Cancellation

You may cancel your subscription at any time. Cancellation will prevent future billing cycles. However, fees for the current billing period are non-refundable once the platform has been accessed or used.

Refunds are only applicable if there has been no significant usage of the platform, including but not limited to credit consumption, data exports, or feature access.

7. Contact Us

For refund requests or billing inquiries, please contact support@listmit.com.